Ask-a-Librarian

Email, chat or call the Billington Library to ask a question.

Submit a question using email at any time of day. Your question will be answered in email by a reference librarian within 24 hours. Email reference

Chat live with a librarian online to get research assistance. For IM chat hours see below.

Chat in person with a librarian at the Reference Desk on the first floor during regular library hours.

Call the Billington Library Reference Desk at 913-469-3871 to speak to a librarian directly during library hours.

 
 

 

Use IM chat to ask any library or information-related question and we'll answer you as quickly as we can. If we are busy helping someone at the library reference desk, you may have to wait a little bit. Or pick up the phone and call...someone else at the desk will help you. Try it now!

Who gets my IM? The College Library's reference staff answers your questions. If you don't get an immediate IM reply, please wait or feel free to contact the staff through additional services above. Patrons at the Reference Desk (1st floor, JCCC Billington Library) have priority over IM patrons. IM patrons are taken on a first-come-first-served basis.

Please, no legal, medical or tax questions

Hours:
Monday - Thursday 9:00am to 9:30pm
Friday - Saturday 9:00am to 4:30pm
Sunday 1:00pm to 4:30pm